Privacy Policy

At wooltrio, your privacy is our top priority. We take great pride in safeguarding the personal information you trust us with. Our commitment is to handle your data with the utmost care, ensuring it’s protected every step of the way. This Privacy Policy will guide you on how we collect, use, and protect your personal information, while ensuring you have full control over it.

Your Privacy, Our Commitment

Important: We respect your privacy, and will never sell, rent, or share your personal information with third parties. Your trust is our foundation, and we are dedicated to protecting it at all costs.

1. Information We Collect

We gather personal information from you in various ways, mainly when you make a purchase or register on our website. The types of information we collect include:

  • Personal & Contact Information: Your name, email address, billing and shipping addresses, order history, communication with our customer support team, product preferences, and any other details you choose to share with us.

  • Transaction Information: Details such as the name on your payment method, card type, partial card number, and any other payment-related information.

  • Technical Data: We collect your IP address, browser type, operating system, language, location, and platform when you visit our website.

  • Marketing Preferences: Your preferences for receiving promotional communications and the method of contact you prefer.

2. The Information You Share With Us

You may share personal details with us in various ways, such as when you make a purchase, leave a review, or share photos, videos, or comments. This could include your name, email, address, product preferences, and other relevant details.

3. How We Use Your Information

We use your data to:

  • Personalize our communications and tailor our services to meet your unique needs.

  • Recommend products based on your preferences and previous interactions.

  • Address any inquiries or concerns related to your purchases.

  • Process your orders smoothly and efficiently while managing your account.

  • Provide ongoing support before, during, and after your purchase to ensure your complete satisfaction.

4. Cookies, Web Analytics, and Tracking

To enhance your browsing experience, we use cookies, web logs, and Google Analytics. These technologies help us remember your preferences and improve site performance. You can adjust your cookie settings or opt out of Google Analytics using available browser tools.

5. Email & Text Notifications

With your consent, we may send you updates about new products, promotions, and relevant news via email or text. We will keep the messages to a maximum of four per month. If you wish to opt-out at any time, simply email us at .

6. Sharing Your Data

While we never sell or rent your personal data, we may share it with trusted third parties who assist us in delivering our services:

  • Payment Providers: Banks, payment processors, and shipping carriers.

  • Service Providers: Web hosting platforms, advertising platforms, and other necessary services.

  • Legal Requirements: We may disclose your data if required by law or to prevent fraud.

7. Protecting Your Personal Information

We take every precaution to protect your personal data from unauthorized access, alteration, or disclosure. Your payment details are encrypted using SSL technology, and all transactions are securely processed through PayPal. While no system can guarantee absolute security, we are committed to continuously enhancing our security measures to ensure the highest level of protection.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services or as required by law. After you close your account or stop using our services, we may retain certain data for legal, fraud prevention, or operational purposes.

9. Withdrawing Consent

You have the right to withdraw your consent for processing your personal data at any time. Please note that doing so may limit your access to certain services. To update or delete your data, simply reach out to us at .

10. Accessing, Reviewing, and Updating Your Information

You have the right to access your personal data, request corrections for any inaccuracies, and request the deletion of your information. To make any changes, please email us at .

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and when appropriate, communicated to you via email. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

By using wooltrio, you agree to the terms of this Privacy Policy. If you have any questions or concerns, feel free to contact us at . We are committed to providing you with a safe, secure, and rewarding experience.