Shipping Policy

At wooltrio, we are committed to delivering your order as quickly as possible. We aim to dispatch in-stock items within 1-2 business days of receiving your order. For handcrafted items, processing times may vary, typically taking 1-2 weeks depending on production capacity. Should there be any delays, we will promptly notify you via email.

Order Handling Time

  • All orders are processed within 1-2 business days (excluding weekends and holidays).

Delivery Time

  • Estimated delivery times range from 2-9 business days after your order has been shipped.

Order Processing

  • Once your order is confirmed, we’ll begin processing it and dispatch within 1-2 business days. You’ll receive a shipment notification once your package is on its way.

Standard Shipping

  • Standard shipping typically takes 5 business days.

U.S. Shipping Rates

  • 25% of total order if the total exceeds $23.96

  • $5.99 if the total order is less than $23.98 or exactly $23.96

U.S. Tax Rates

  • Tax: 12% of the total order amount

Shipment Delays

  • If you have not received your order within 5 days of receiving the shipment confirmation email, please reach out to us through the information on our Contact Us page. Make sure to include your name and order number so we can assist you promptly.

Thank you for your understanding and continued support!